Bilingual Customer Service
| Location: | Brampton, Peel, Ontario, Canada |
|---|---|
| Job Type: | Permanent |
| Posted: | 18th Nov 2009 |
| Closing Date: | 16th Dec 2009 |
| Posted By: | Career Connections Canada Inc. |
| Details: | |
| Bilingual Customer Service Bilingual Customer Service - Order Desk Location: Brampton The incumbent will be working in a food distributor company and will be responsible to provide professional customer service and to accurately and efficiently process purchase orders. • Answer incoming phone calls and perform duties including: process phone/fax orders, answer questions on products and/or services, and other actions to resolve problems. • Order Entry: Receive and process orders/daily by phone, fax, email, EDI, and voice mail • Take orders by phone and enter orders • Process outbound calls and transfer inbound calls to sales reps, accounts receivables, warehouse and managers • Customer Order Inquiry: Ensure appropriate resolution and record keeping. Check order status Requirements: • Bilingual (English with strong French both verbal and written) is a requirement • High school education; some post-secondary courses • Minimum 2 years of order desk/customer support dealing with a wide range of products • Working knowledge of MS Office (Microsoft Word, Excel and PowerPoint) • Positive attitude with high energy and is a team player. Comfortable with rapid change • Able to multi-task and problem solve Dina 905-281-3538 | |
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