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Assistant Manager, Operations
| Location: | Brampton, Peel, Ontario, Canada |
|---|---|
| Job Type: | Permanent |
| Posted: | 30th Nov -0001 |
| Closing Date: | 1st Jan 2010 |
| Posted By: | OCCA |
| Details: | |
| Assistant Manager, Operations Duties: • manage day to day operation of the office and staff; • organize and chair morning huddles and meetings with staff; • assist with setting departmental targets and ensure goals are achieved; • audit employee performance to promote staff development and training; • carry out staff appraisals, managing performance and disciplining staff; • ensure adequate staff levels to cover for absences and peaks in workload; • review and sign-off on operational documentation as necessary; • assist with the recruitment of new staff, including training and induction; • delegate work to staff – managing their workload and output; • hold meetings with senior management to review performance; • write reports for senior management, which may include reports on staff performance, service development or an annual review; • respond to customer enquiries and complaints; • use a range of office software, including email, spreadsheets and databases; • manage filing systems; • organize the office and maintaining supplies of stationery and equipment; • maintain the condition of the office and arranging for necessary repairs; Qualifications: • Minimum 5 years accounts receivable experience • Minimum 5 years call centre experience • Minimum 5 years in a leadership role • Expert knowledge of Microsoft Office suite of applications • Exceptional people management skills • Exceptional customer service skills | |
| Sorry! This job is no longer active as the closing date for applications has passed. You can view other vacancies from this company (if they have any) by clicking on their name above, alternatively we may have some suggestions for similar vacancies listed below that might be of interest. | |
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